Terms of Service

1. Acceptance of Terms

Welcome to QueryFix! These Terms of Service ("Terms") govern your use of the QueryFix platform, website, and services (collectively, the "Service") operated by QueryFix ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

Age Requirements

You must be at least 13 years old to use QueryFix. If you are between 13 and 18 years old, you may only use the Service with the consent of a parent or guardian.

Modifications to Terms

We reserve the right to modify these Terms at any time. When we do, we will notify you via the platform or email. Your continued use of the Service after any changes indicates your acceptance of the new Terms.

2. Description of Service

QueryFix is an AI-powered Q&A platform designed for developers and programming enthusiasts. Our Service includes:

• Q&A Platform: Ask and answer programming questions
• AI Integration: Intelligent code analysis and suggestions
• Community Features: User profiles, reputation system, and badges
• Search and Discovery: Advanced search with AI-powered recommendations
• Content Organization: Tag system and content categorization
• Mobile Access: Progressive Web App (PWA) functionality

Service Availability

We strive to maintain high availability but do not guarantee that the Service will be uninterrupted or error-free. We may modify, suspend, or discontinue any part of the Service at any time.

Beta Features

Some features may be offered as beta or experimental versions. These features are provided "as is" and may not work as expected. We may discontinue beta features at any time without notice.

3. User Accounts and Registration

Account Creation

To access certain features of the Service, you must create an account. When creating an account, you must provide:

• Accurate and complete information
• A valid email address
• A secure password
• Phone number for verification (in some regions)

Account Security

You are responsible for:

• Safeguarding your password and account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Maintaining accurate and up-to-date account information

Account Verification

We may require email or phone verification to activate your account. Some features may be restricted until verification is complete.

One Account Per Person

Each person may only create one account. Creating multiple accounts to circumvent restrictions or manipulate the reputation system is prohibited.

4. User Conduct and Content

Community Guidelines

QueryFix is a professional community. You agree to:

• Be respectful and professional in all interactions
• Provide helpful, accurate, and constructive content
• Search before asking to avoid duplicate questions
• Use appropriate tags and categorization
• Accept and provide credit for helpful answers
• Follow the principle of "assume good faith"

Content Standards

All content you post must:

• Be relevant to programming and software development
• Be your original work or properly attributed
• Not violate any laws or third-party rights
• Not contain spam, advertising, or promotional content
• Be written in a clear and understandable manner

Code of Conduct

We expect all users to maintain a high standard of behavior. Harassment, discrimination, or abusive language will not be tolerated.

Content Ownership

You retain ownership of content you post but grant QueryFix a worldwide, royalty-free license to use, display, and distribute your content on the platform.

5. Intellectual Property

QueryFix Intellectual Property

The Service and its original content, features, and functionality are owned by QueryFix and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

User Content License

When you post content on QueryFix, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to:

• Use, reproduce, modify, and display your content
• Distribute your content on the platform
• Create derivative works for platform functionality
• Use your content for AI training and improvement (anonymized)

Respect for Others' Rights

You must respect the intellectual property rights of others. Do not post content that infringes on copyrights, trademarks, or other intellectual property rights.

DMCA Compliance

We respond to valid DMCA takedown notices. If you believe content on our platform infringes your copyright, please contact us with the required information.

6. AI Services and Features

AI-Powered Features

QueryFix uses artificial intelligence to provide:

• Code analysis and suggestions
• Question and answer recommendations
• Automatic tagging and categorization
• Content quality assessment
• Search result optimization

AI Limitations

You understand that AI-generated content and suggestions:

• May not always be accurate or complete
• Should be verified before implementation
• Are provided for assistance, not as professional advice
• May improve over time through machine learning

Data Usage for AI

By using our AI features, you consent to us using your interactions (in anonymized form) to improve our AI models and services.

Third-Party AI Services

We may integrate with third-party AI services. Use of these services is subject to their respective terms and conditions.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Service.

By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Public Information

Please remember that QueryFix is a public platform. Information in your profile, questions, answers, and comments may be visible to other users and search engines.

Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information.

8. Prohibited Uses

You may not use QueryFix for any unlawful purpose or in any way that could damage or impair the Service. Prohibited uses include:

Content Violations

• Posting spam, advertising, or promotional content
• Sharing malicious code or security vulnerabilities
• Posting discriminatory, harassing, or abusive content
• Sharing personal information of others without consent
• Posting content that violates applicable laws

System Abuse

• Attempting to hack or compromise platform security
• Creating multiple accounts to manipulate voting
• Using automated tools to scrape or spam the platform
• Interfering with the proper functioning of the Service
• Circumventing any security measures or access controls

Commercial Misuse

• Using the platform primarily for commercial promotion
• Selling accounts or reputation points
• Offering services in exchange for votes or answers

9. Content Moderation

Community Moderation

QueryFix employs a combination of automated systems and human moderation to maintain content quality and community standards.

Reporting and Flagging

Users can report content that violates these Terms. We investigate all reports and take appropriate action, which may include:

• Warning users about policy violations
• Removing or editing problematic content
• Temporarily suspending user privileges
• Permanently banning users for severe violations

Appeals Process

If you believe moderation action was taken in error, you may appeal through our contact form. We will review appeals in good faith.

Automated Moderation

We use AI-powered tools to detect spam, inappropriate content, and policy violations. These systems may occasionally make mistakes, which can be corrected through the appeals process.

10. Account Termination

Termination by You

You may delete your account at any time through your account settings. Upon deletion:

• Your personal information will be removed
• Your public contributions may remain for community benefit
• Some data may be retained for legal compliance

Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms or community guidelines
• Engage in harmful or abusive behavior
• Use the Service for illegal activities
• Create security risks for other users

Effect of Termination

Upon termination, your right to access and use the Service will cease immediately. Provisions of these Terms that by their nature should survive termination will survive.

11. Disclaimers and Limitations

Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

We do not warrant that:

• The Service will be uninterrupted or error-free
• Information on the platform is accurate or complete
• The Service will meet your specific requirements
• Security vulnerabilities will not occur

Content Disclaimers

User-generated content represents the views of individual users, not QueryFix. We do not endorse or guarantee the accuracy of user content.

AI Disclaimers

AI-generated suggestions and analysis are provided for informational purposes only and should not be considered professional advice.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUERYFIX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE.

12. Indemnification

You agree to indemnify and hold harmless QueryFix, its affiliates, officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you post on the platform

This indemnification obligation will survive termination of these Terms and your use of the Service.

13. Governing Law and Disputes

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where QueryFix is incorporated, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through:

1. Direct Communication: First, contact us to resolve the issue informally
2. Mediation: If needed, through binding mediation
3. Arbitration: Final resolution through binding arbitration

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class or representative action.

14. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last updated" date at the top of this document
• Notify you through the platform or via email
• Provide a reasonable notice period for significant changes
• Allow you to review the updated Terms

Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you don't agree with the changes, you should stop using the Service.

Material Changes

For material changes that significantly affect your rights, we will provide at least 30 days' notice and may require your explicit consent to continue using the Service.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Effective Date

These Terms of Service are effective as of January 1, 2025.

Previous Versions

You can request previous versions of these Terms by contacting our legal team.